Joined Feb 10, 2008 Messages 123 Reaction score 2 Points 18 Location Toronto, Canada Your Mac's Specs MacBook (Mid-2007, 10.5.8) + MacBook Pro (Late-2008, 10.9) - See Signature Reg. Open Command Prompt on your PC through the Start menu. It is possible that the hard drive has been formatted using a different file system (i.e. If the drive is powered via a USB-A cable you need to check that adequate power is being delivered to the drive. In that case, if you need to access the data on the drive you'll need to connect your drive to a Windows PC that does recognise it and copy the data before moving on to the next step. People have been noticing that their external hard drives continue to spin even when they have stopped using the drive. A proper connection is the most basic … Employ the handy all-powerful Terminal, which always comes forward with solutions for difficult problems. 584165. Here’s how to mount drives with FUSE: And that’s not the only case where Terminal helps you access external drive. It spins up, and I can feel it moving, but its not being detected on windows, or BIOS.. Ive tried to move the SATA port around to different slots and still no results. Best MacBook Air deals: top offers January 2021. You can also mount cloud storage as local drive on your Mac. Similarly, make sure that the drive doesn't have an external power supply it should be using. If you run though the following steps you should hopefully be able to identify the cause and fix the problem that is stopping your external drive from opening on your Mac. This is … There are a number of reasons why your hard drive, flash drive, USB drive, or SSD might not be showing up. Corrupt data can be one reason your Mac won't recognize an external drive, but there are other reasons too. Hi - I just got a Seagate FreeAgent Go 120 GB External Hard Drive. External hard drives back up your most important files, but what happens when they malfunction? We'll explain how to do that below. EaseUS Data Recovery Wizard will start a quick scan first to find lost or deleted Seagate external … Setapp lives on Mac and iOS. Your Command prompt window will open, type … Then use a different port to connect the external hard drive. Restart the computer and then reconnect the drive and see if it works. You can find Console under Applications > Utilities > Console. By It may have been formatted incorrectly, it may be corrupted, it may have a faulty (or inadequate) cable, or there could be something else. Open Disk Utility (as per the steps above). You could try running First Aid. In the Sidebar tab you can choose which folders and devices will be shown in the left-hand column of the Finder window. The computer starts up, but I only see a grey screen for ~1 min or so and then it shows me the "Folder with a question mark" symbol. Erase deletes all the data stored on the drive. Browse and navigate to the unrecognized external hard drive and then click on “OK”. If you don’t require the data on the hard drive, select the disk and click Erase. Or if you only have the one, plug another device in and see if that works ok. Press Start + … If it was already set up so that the external drive would appear on the desktop then continue to follow the steps below. Say no more, we’ll get you started with Setapp real quick. Right click and then click "Uninstall. Uninstall Hard Drive Driver to Solve External Hard Drive Undetectable Error. 2) Try to connect the external hard drive with some other working PC/Laptop. If none of these steps worked, the issue is likely with the drive itself. Normally this can be controlled using the Energy Saver preference pane in System Preferences, and that should be your first resort in dealing with the problem, rather than this or any other third party software. Having got the data of the drive via a PC you can reformat the drive so that you can add the data again. I put it back to my Macbook still not detected. Especially if System Information does recognize the USB or hard drive, but continues to hide it from you, disconnect the drive and try to find it using the Terminal, which you can find in Applications > Utilities. If you do, go ahead and run the repairs. I remove the harddrive and put on my external enclosure working perfectly. Another option for reading Ext2/Ext3 disks is mounting disk with Filesystem in Userspace (FUSE). Reset the System Management Controller (SMC) if your Mac shuts down when you plug in an external hard drive. Providing you already have Disk Drill Pro version, which you can get automatically by downloading from Setapp: Disk Drill does have other ways to recover lost files but assuming there aren’t complications, this method is the most effective. Thus, plug in your hard drive into another Port to identify the exact cause and confirm whether a problem e… Fix Device Driver Problems. Install FUSE for macOS or MacFUSE as well as fuse-ext2 module. Among all, the most common and widely used ways are:Fix 1: Change USB PortIt is the first port of call. First Aid tool will check the disk for errors and then attempt a repair as needed. Partitions can get lost within hard drives, temporarily hiding all of the information contained within. The next step is to try plugging the drive into another Mac. Your hard drive doesn’t spin up at all. Click on Finder in the menu at the top of your screen. Find Disk Utility by opening Spotlight (cmd+Space-bar) and start typing Disk Utility, press enter to open the program. If you need the data on the drive do not choose Erase or Restore!). Choose your format, probably exFAT if you want to make sure it's compatible with PC and Mac, otherwise, Mac OS Extended (Journaled) is probably the best option. If it is there click on it and select Mount. Check on your external hard drive, click the First Aid tab and select Run to start running diagnostics. Click the First Aid tab and select Run. Please come back from another device. (Restore allows you to erase the contents of the drive and replace that with data from somewhere else. The Mount option will be greyed out. It happened to me also on Macbook Pro Early 2011. Disk Drill can help to identify and restore this information. On your PC, click Start. Her focus is Mac, but she lives and breathes Apple. The problem might be with the cable though. Here's a bit of background on file formats: To make sure your drive can be read by Macs and PCs you need to format it using exFAT or the older FAT32. Most of the time, when you connect an external hard drive to your Mac’s USB port, you soon see it mount on the desktop. Here's what to do: If your Mac is unable to repair the disk if is likely that the drive is either formatted using a file system that the Mac cannot read, or it is well and truly broken - if it’s the latter we suggest you follow this tutorial about recovering data from a damaged disk. Try using a different cable with the drive to see if that fixes the problem. Your hard drive spins up and then spins back down when you plug it in. On many occasions when we have an external hard drive that does not work, the problem lies in the cable that connects it to our computer. So I have a maxtor 500gb hard drive, and it has had yet to fail me until now. This doesn't affect our editorial independence. With Setapp you get a pack of professional tools for file recovery and Mac maintenance. Choose Preferences > General and make sure that there is a tick beside External Drives. Basically, it works as an extra interface enabling file system access via specially installed modules. If you see that your disk is simply unallocated, you only need to create a new … The first port of call is always to check that it's plugged in, but we are sure you have done that. Go to the Finder menu and select Preferences (Cmd+comma). If the drive mounts on the PC it's likely that you have discovered what the problem is: the drive is formatted for PCs and can’t be read by your Mac. To unmount your drive you can right-click (control-click) on the icon on the Desktop or in the Finder and choose Eject. iPhoto, Words). Best utilities in one pack, give it a go! Also check that the port on your Mac isn’t the problem. If you go with Linux installation, dual boot your Mac with Linux on another drive and use FAT32 as a transfer intermediary. Karen Haslam, Editor Here's what to do if your device is not detected in Windows and Mac. Click on the external drive that you are trying to recover files from. © Copyright 2021 IDG Communications Ltd. All Rights Reserved. In your user account, create a folder to be used as a mount point. Open the files to ensure they have been recovered properly and safely eject the external drive. (If there is no volume listed your Mac is not able to access the drive. Run the program as an administrator. You can searching for it using Spotlight Search or via. After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. ), Your options are First Aid, Erase and Restore. Another reason for your Mac not recognizing external drives is a dirty or loose connection between your cable, USB-C multi-adapter, Thunderbolt 3, or other connecting ports. If no errors show up, then the problem is not caused by the device. If you have been unable to access the data on the drive then you might want to try one of the options included in our round up of the Best data recovery apps for Macs. on a Windows PC). The easiest would be installing Linux to a secondary drive or virtual machine. Fix the issue if the drive could be detected in Disk Utility. © 2021 Setapp Limited, NSC Campus, Mahon, Cork, T12 XY2N, Ireland. Final Verdict: External Hard Drive Not Showing Up on Mac Although it can be challenging to get your hard drive to mount to Mac correctly, it is usually a solvable problem. If Mac could not mount the external hard drive on desktop still, let's troubleshoot this issue with the following solutions. Don’t just unplug the USB cable. By continuing to use this site, you agree to our, How To Recover Data From A Failed Hard Drive Yourself, How to recover files from a USB flash drive, Get 8 apps we picked for you + 210 more on Setapp for 7 days free, Design, coding, or writing — Setapp has apps for any job, New apps from world’s best devs arrive every week, How to fix an external disk drive that won’t show up on a Mac, External hard drive not mounting: How to show connected devices in Finder, Repair the failed external drives with First Aid, An easy way to recover lost files on an external hard drive, Tips and tricks on getting your files back, Alternative ways to recover data from an external hard drive, How to make Ext2/Ext3 drives readable on Mac. Let’s take into consideration one by one.Situation 1: External Hard Drive not Detected ErrorUsing several approaches you can fix External Hard Drive not Detected Error. Why an external disk drive is not showing up? Decided there is no hope for your faulty hard drive, we have a round up of some of the best we've seen here: The best Mac hard drives. Normally when you plug in an external hard drive to your Mac's USB port you will see it appear on the desktop (aka mount on the desktop). Learn more. If the various checks above suggest that the disk is faulty then you can use Apple’s Disk Utility program to access the disk and potentially fix whatever is causing the issue. Never happened before like this. MacBook Air (Retina, 13-inch, 2020) MacBook Air (Retina, 13-inch, 2018 - 2019) MacBook Air (13-inch, Early 2015 - 2017) ... LaCie 2TB Mobile Drive External Hard Drive USB-C USB 3.0 - Previous Gallery Image; LaCie 2TB Mobile Drive External Hard Drive USB-C USB 3.0 - Next Gallery Image; Only at Apple. Choose which folders and Devices will be displayed instead adapter and switch power! 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